Version 1.3 · Approved 17 June 2026
Cookie Policy
This Cookie Policy explains how iDirect Independent Living uses cookies and similar technologies when you visit our website. It should be read alongside our Privacy Notice, which explains how we use personal data.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They help websites work properly, improve user experience, and provide information about how the site is used.
Cookies can be:
- Essential – required for the website to function securely and correctly.
- Functional – remember preferences such as cookie settings.
- Analytics – help us understand how our website is used.
- Third-party – set by external services such as embedded video providers.
How we use cookies
We use cookies to:
- Keep our website secure (for example, using Google reCAPTCHA).
- Display embedded content such as videos.
- Remember basic user preferences.
We do not use cookies for advertising or marketing purposes.
Types of cookies we use
| Cookie type | Purpose | Provider | Duration |
|---|---|---|---|
| Essential | Enables core site functionality and security | iDirect Independent Living, Google reCAPTCHA | Session or up to 6 months |
| Functional | Stores cookie preferences | iDirect Independent Living | 1 month |
| Embedded video | Enables video content and may set tracking cookies | YouTube (Google) | Varies |
| Analytics (if enabled) | Helps us understand website usage | Analytics provider | Varies |
If analytics cookies are introduced, they will either:
- Meet the conditions set out in law for low-risk, privacy-friendly analytics, or
- Be used only with user consent via our cookie banner.
Legal basis and consent
Under UK privacy law, essential cookies do not require consent.
Some non-essential cookies, such as third-party or embedded media cookies, require your consent before being placed on your device.
Recent changes to the law allow certain low-risk analytics cookies to be used without consent, but only where strict conditions are met. Where consent is required, we will always ask for it first.
Third-party cookies
Our website may include content provided by third parties such as YouTube or Google reCAPTCHA. These providers may set cookies on your device and process data in line with their own privacy policies.
We do not control third-party cookies. You can review their policies here:
Managing your cookie preferences
You can:
- Use our cookie banner to manage consent for non-essential cookies.
- Change your browser settings to block or delete cookies at any time.
Blocking cookies may affect how some parts of the website work.
Change your settings in:
Changes to this policy
We may update this policy to reflect changes in law or how we use cookies. Please check this page occasionally.
Contact us
If you have questions about our use of cookies, please contact: info@idil.co.uk
| Document Title | Cookie Policy |
|---|---|
| Version | 1.3 |
| Author | Izzy Foreman |
| Approved By | Scarlett Bentall, Mark Gracey |
| Approval Date | 17th June 2026 |
| Next Review Date | 17th June 2027 |
| Status | Final |
| Review Frequency | Annually or sooner if regulations or practice change |
