What is your professional role?
How frequently do you interact with our service?
Which sector do you work in?
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How would you rate the overall quality of care and support provided by our service? (1 = Very Poor, 5 = Excellent)
Does our service promote real control, self-advocacy, and decision-making for the people we support?
Please explain your response
How effectively do we collaborate with you to support individuals? (1 = Not effective, 5 = Very effective)
Please explain your response
Are there any barriers you experience when working with iDirect?
How would you describe the responsiveness of our team to concerns or inquiries? (1 = Poor, 5 = Excellent)
Please explain your response
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Meaning — Are individuals supported to find purpose, explore interests, and contribute meaningfully to their communities?
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Freedom — Are people supported to make meaningful decisions and take informed risks?
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Money — Are people supported to understand and control their money in a way that promotes independence?
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Help — Do our colleagues demonstrate the right values, skills, and flexibility to offer personalised support?
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Home — Does our support help people feel truly at home with belonging and identity?
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Life — Do our services support people to lead fulfilling lives that reflect their aspirations?
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Love — Do we support people to build and maintain meaningful relationships?
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What is one thing iDirect does well?
What is one area where iDirect could improve?
Any other comments or recommendations?
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