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This is the Privacy Notice for
iDirect Independent Living.
We collect and use personal information about the people we support, and sometimes their friends or family.
We want to be clear about why we need your information and what we do with it. It is the law that we keep your information safe and secure.
If you have any questions, email us at:
info@idil.co.uk
Basic Details:
Name, address, date of birth, and emergency contact.
Financial details:
How you pay for your care.
Health and social care details:
Physical and mental health information.
Other details:
Race, ethnic origin, sexual orientation, and religion.
Your likes and preferences
To provide high-quality care and support. We have a legal duty to collect this information.
From you or your representative.
Shared with health professionals, local hospitals, GPs, pharmacies, social workers, and other care providers. Sometimes shared with your family or friends, with your permission.
To provide high-quality care and support. We have a legal duty to collect this information.
Basic details:
Name, address, Email address, Phone number/s
To contact them if needed as an emergency contact or for legal reasons.
From you or your representative. Shared with health professionals and regulatory bodies.
Your information is stored securely.
We keep your information as long as necessary and then delete it securely.
You can ask for a copy of your information.
You can ask us to correct any wrong information.
You can ask us to delete your information
if we
no longer need it.
You can object to us using your information.
Shared with health professionals, local hospitals, GPs, pharmacies, social workers, and other care providers. Sometimes shared with your family or friends, with your permission.
If you have a complaint you can contact:
Information Commissioner’s Office
Wycliffe House, Water Lane,
Wilmslow,
Cheshire SK9 5AF
Website: ico.org.uk
