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About

Why iDirect?

Helping people to move out of institutional settings like care homes and long stay hospitals. We help individuals live in their own homes.

People we employ work only with 2-3 individuals at anytime and are relatively well paid.

There are no external shareholders to satisfy. Our priority is our excellent service to people we support and taking care of people who work with us.

We are part of Citizen network – which promotes everyone as equal citizens. For us, people we support are ordinary citizens first, not just people receiving a service.

What we do?

iDirect helps people with a learning disability and/or mental health conditions to be able to live with support in their own homes.

Technically speaking this involves supporting people with mild, moderate, severe and profound learning disability and various mental health conditions.

Most of the people we support live in and around Wiltshire, West Hampshire, Dorset, including in Bournemouth, Christchurch and Poole.

How we do it?

We operate from two office locations: one in West Dorset and the other in East Dorset enabling us to cover most areas in Wiltshire, West Hampshire and Dorset, including Bournemouth, Christchurch and Poole.

We recruit for individuals through bespoke job adverts so that staff and people we support get along.

For us, every person we support is unique and wants to live their lives in a certain way, like any of us.

Typically, our service is accessed in the following ways:

  • The local council or health authority ask us to work with individuals to help them. They pay us to do this.
  • Individuals ( through their families or other organisations) manage their own care monies and ask us directly to provide them support. This is called Direct Payments.
  • Individuals ask us to manage their care monies and provide their support flexibly. This is called Individual Service Funds.